10
Jun
Case study - Technical Support
MISSION : TECHNICAL SUPPORT / CERTIFICATION SUPPORT
Type of company: SME
Field of business: Cosmetics
Activity: Manufacturer of packaging for cosmetic products
Issues: Assistance with ISO 22716 certification required by the client
Course of the mission:
1 consultant / 8 weeks
Actions :
Human approach:
- Developing individual and collective skills
- Involving the teams
Logistic approach:
- Zone marking
- 5S of the warehouse
Quality system approach:
Documentary system (ISO 22716)
Results:
- Formalization of processes
- Implementation of a stock management system
- Successful audit
- 2 new customers in 6 months